SHISEIDO SPA Milan etiquette
- CANCELLATION POLICY AND ADDITIONAL CHARGES: In order to confirm the treatment at the desired time, guests are invited to book in advance. The booking must be guaranteed with a valid credit card. All the booking changes or cancellations must be communicated at SHISEIDO SPA Milan almost 4 hours before the treatment. Otherwise guests will be charged of 50% of the lists' price. The treatments requested over the opening time will have a raise of 30% on the lists' price;
AGE RESTRICTIONS: Guests must be over 16 years of age in order to make use of services and treatments offered by SHISEIDO SPA Milan. Otherwise, the authorization of a parent or a guardian will be strictly required. the admission at SHISEIDO SPA Milan services and equipments is allowed to people over 18 years. People younger than 16 must be accompanied by a parent;
- SHISEIDO SPA MILAN RULES: SHISEIDO SPA Milan is located at the 6th floor of the Hotel and it is a well-being and relaxation oasis. Guests are kindly invited to respect the privacy and tranquillity of others. During the stay in the Spa, it is strictly forbidden to smoke and to use mobile devices. Guests entering pool, turkish bath, sauna and relaxation areas are kindly requested to wear bath suite and to behave in the respect of the environment. Guests are invited to follow hygiene and safety rules, and are not allowed to bring food, drinks and animals inside the Spa areas. SHISEIDO SPA Milan reserves the right to ask guests not respecting the above rules to leave the Spa.
- ARRIVAL AT SHISEIDO SPA MILAN: Guests are kindly requested to arrive at least 30 minutes prior to the scheduled appointment. In case of delay, the booked treatment will be shortened in order to respect the daily schedule.
- ADVICE: Guests are adviced to avoid any hair removal or shaving in the few hours proceeding the treatment and to communicate any kind of allergies or diseases on the controindication list at the reception of SHISEIDO SPA Milan.